Back Office Support:

The Global Contact Services Agent Program offers sales agents comprehensive back office support and pay incentives. GCS Agents thrive with lead-gen and customer profiling triggers and touch points that increase customer retention, bundling opportunities and revenue. Agents are given the support and data mining information they need to excel.


Agent Testimonial:

“I’ve worked with a lot of telecommunication marketing companies in the past and the combination of GCS and CenturyLink has made me more competitive in the marketplace than ever - and without a lot of paper work because of the amazing back office support GCS provides.”

Bill A.
Telco Sales Agent

Global Contact Services

Connecting Business to Customers



GCS-Embarq® Agent Login

Call 800-966-9780 today for your free consultation.




Call Center Services

Our call center services provide businesses an alternative to the traditional call center outsourcing companies. We believe that low attrition, world class service and true customer focused management is not only achievable, but is the only way to run a contact center. Learn more at




Call Center Consulting

Creating state-of-the-art analytics, tracking and CRM strategies designed for the largest level enterprise solution center, with offshore capabilities, to focused, elite teams working on complicated high-end sales solutions. GCS helps you optimize performance and functionality for both inbound and outbound telemarketing solutions.



Call Center Contracting

GCS finds you the best deals in call center solutions and gives your business the edge it needs by utilizing the latest in web-based marketing, data mining, data management and CRM. GCS keeps you aligned with your business objectives and ahead of your competitors.


Telecommunication Sales and Marketing

GCS, bringing an integrated network of web-based marketing and customer service experts to your business table. GCS increases your customer satisfaction, sales and retention while our back office support system provides sales agents with the training, tools and services that guarantee success.



GCS-CenturyLink® Agents

Interested in becoming a GCS-CenturyLink® Agent with one of the best back office support systems designed with your success in mind.