Back Office Support:
The Global Contact Services Agent Program offers sales agents comprehensive back office support and pay incentives. GCS Agents thrive with lead-gen and customer profiling triggers and touch points that increase customer retention, bundling opportunities and revenue. Agents are given the support and data mining information they need to excel.
“I’ve worked with a lot of telecommunication marketing companies in the past and the combination of GCS and CenturyLink has made me more competitive in the marketplace than ever - and without a lot of paper work because of the amazing back office support GCS provides.”
Telco Sales Agent
About Global Contact Services
Connecting Business to Customers
Over the past 20 years, Global Contact Services has been both a consumer and a provider of call center services on and offshore. That unique experience has given us the advantage in understanding both sides of the call center equation and helped us design a powerful model that benefits each party. GCS leverages its expertise to create and coordinate profitable offers, business solutions and marketing plans, bringing your business together with the right telemarketing strategy, call center solution and structure for success. GCS increases your inbound and outbound volume and profitability by finding leads, recruiting and training agents, creating sales incentives and financing monthly call center payouts. GCS has the most robust agent support program nationally with a certified agent training program that gives agents the tools and training they need to excel. GCS is a CenturyLink Partner, an AT&T Solutions Provider and has also worked with Bellsouth and Sprint. We have worked with large, public companies including Legal Club of America.
We work with clients to identify what a program needs to be successful from a sales conversion, quality and financial aspect so our clients reach a point of profitability quickly and securely. GCS brings its financial wherewithal to the table to establish acceptable payment terms for our call centers. We know which product to pair with a call center, either on or offshore, for optimum profitability and fit. GCS clients benefit from our in-depth program management, hands on data analytics, longstanding industry relationships and a win-win approach to smart business. Whether you have products and services for sale or a call center on or offshore, GCS’s experience and expertise is your formula for success.
"We’ve been in this business along time. We know what works and why, and are excited to help your business work smarter. If we can help you find the right solutions for your business, please feel free to contact us."
7771 West Oakland Park Blvd.
Sunrise FL 33351