Back Office Support:
The Global Contact Services Agent Program offers sales agents comprehensive back office support and pay incentives. GCS Agents thrive with lead-gen and customer profiling triggers and touch points that increase customer retention, bundling opportunities and revenue. Agents are given the support and data mining information they need to excel.
“I’ve worked with a lot of telecommunication marketing companies in the past and the combination of GCS and CenturyLink has made me more competitive in the marketplace than ever - and without a lot of paper work because of the amazing back office support GCS provides.”
Telco Sales Agent
Global Contact Services Partners
Connecting Business to Customers
GCS is in the business of helping your business work smarter. Whether you have products and services for sale or a call center on or offshore, GCS’s experience, expertise and smart partnering add up to your formula for success. GCS provides its clients with technology-driven telemarketing strategies and solutions that make your business grow. To help you reach your goals, profitably and quickly, GCS has partnered with AgencyWeb, one of only 110 Google-Certified agencies worldwide, and ECE Consulting Group, leaders in world-class customer care for over 15 years.
About Our Partners:
AgencyWeb is a premier web marketing agency with deep telco roots that blends traditional marketing with the latest in Search Engine Optimization and Pay Per click advertising. AgencyWeb adds state of the art analytics and internet marketing technology to GCS’s precision partnering formula.
ECE Consulting Group (Enabling Extraordinary Customer Experiences):ECE’s CRM system identifies intelligent, need-based selling opportunities for value-added products and services that increase customer retention and revenue. Using upsell, cross sell and contract renewal touch points, ECE interfaces the highest quality back office support to sales agents with exceptional customer service.